Bug in claim for Arto rewards | Voters

Bug in claim for Arto rewards

complete

Hi, I’ve just clicked claim when website was showing more than 820 Arto but received 0, tx: 0xbe3008c60243356298accb2d4e3b9eb5a8c649c996053bb5b5f6b4fa7e7357bd

March 2, 2021

Marco Polo

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complete

Thank you for taking care of this @Miyasato!

Marco Polo: hello, unfortunately this issue has not been resolved - no tokens have been sent to my address and the bug still exists - every other claim this week has resulted in 0 tokens being sent. Please can you come back to me on this Miyasato Masa

Miyasato Masa

Hi! We apologize for this issue. I can send your claimable ARTO manually. Let me know your ETH address, and we'll handle it.

Miyasato Masa: thank you. It’s 0x40534E513dF8277870B81e97B5107B3f39DE4f15

Has issue been fixed so claiming will work as usual for next time?

Miyasato Masa

Jd: Hi JD! This issue hasn't been resolved yet. We're still working with the Value team to resolve it. We apologize for the inconvenience, but we're working to resolve it ASAP. Thank you for your patience.